Client Engagement & Relationship Policy
A respectful-working policy for client communications, behaviour, cancellation and service boundaries.
Open policyPolicies & Programs
Policies, programmes and client standards.
These pages set out Aubrey International’s standards on client relationships, fixed fees, diversity, remote work, professional development, environmental responsibility and community programmes.
Continuing Professional Development
A professional-development policy for maintaining quality, skills and responsible service delivery.
Open policyDiversity & Inclusivity
A diversity, inclusion and neutrality policy for staff, contractors and client-facing work.
Open policyEnvironmental Policy
A practical environmental policy focused on remote working, mindful printing and lower-waste operations.
Open policyFirst Step Program
A social-support programme aimed at practical reintegration, CV support and work-readiness for people with criminal records or complex histories.
Open policyFixed Fee Policy
A pricing policy explaining fixed fees, scope, risk-sharing and when further fees may be needed.
Open policyPlain English Campaign
A clear-writing policy for accessible, direct and useful client communication.
Open policyRemote Salary Policy
A remote-work compensation policy for fair, lawful and regionally informed pay decisions.
Open policyStewardship & Philanthropy
A community-giving policy for charitable work, pro bono support and responsible stewardship.
Open policyCancer Charity Initiative
Supporting cancer-charity fundraising, community campaigns and practical charitable initiatives with careful organisation and clear communication.
Open policyRemote Work & Mental Health
A mental-wellbeing policy for remote work, boundaries, communication and connection.
Open policyComplaints Policy
How Aubrey International handles concerns, service complaints, billing queries and requests for review.
Open policyTerms & Conditions
Terms governing use of the Aubrey International website and initial enquiries.
Open termsPrivacy Policy
How Aubrey International handles enquiry and client information.
Open privacy